TOP FAQs

Your questions, answered

#LEESASLEEP

Shop these Leesa customer styles and create your own sanctuary.

Your most frequently asked questions, answered

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When will I receive my order?

We're glad you're excited about your Leesa order! You can expect to recieve your order within 8 business days. Once it ships, we'll send you an email with tracking details.

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Can I try Leesa in a store?

Of course! You can try and buy Leesa Products in one of our Dream Galleries or at your local West Elm or Pottery Barn.

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Do you Offer financing?

Buying a new mattress is a big investment, so we offer financing with Affirm for as low as 0% APR.

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100-night risk-free trial

100-night risk-free trial

Free shipping & returns

Free shipping & returns

Made in the USA

Made in the USA

In-home delivery  and setup available

In-home delivery and setup available

MORE FAQs

Do you remove my old mattress?
Can't wait to get that old, lumpy mattress out of there? (We don't blame you!) For most orders, we offer white glove delivery with mattress removal. With white glove delivery, you'll be able to add removal of your old mattress and box spring and get professional assembly of your new Leesa products. Just choose white glove delivery at checkout.
What's the return policy?
We know that it takes more than 20 minutes in-store to choose a mattress. That's why we offer a 100-night risk-free trial. Fall in love with your new mattress in your own home. If you don't love it, return it for a full refund. Just like shipping, returns are always free.
Will my new mattress sleep hot?
It’s true—some memory foam mattresses can cause you to sleep hot. At Leesa, we want you to get better, cooler rest. So, our mattresses feature a cooling top layer, made with holes on the top and sides to allow for constant air flow while you sleep.
Will my mattress have a smell?
Like all newly manufactured items, your new mattress may have a slight smell. However, the smell should go away pretty quickly (anywhere from a few hours to a few days). Don't worry! The smell is not associated with any harmful chemicals or off-gassing since all of our foams are CertiPUR-US® certified. For the first few days, or until the smell goes away, let your mattress breath as much as possible.