Questions and Answers

From setup questions, delivery details and everything in between, this is your guide to everything you wanted to know about your mattress.

Can I wash the Leesa Blanket?

The Leesa Blanket should be washed in cool water on the gentle cycle and hung to dry. A warm iron can be used as needed. 

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Contacting Customer Care

Our Customer Care Team is available from Mon-Fri 9am-9pm* and Sat-Sun 11am-6pm EST to answer your questions. To reach us:  -Email us at support@leesa.com-Call us toll free 1-844-33-LEESA (1-844-335-3372)-Live Chat...

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Do you ship internationally?

We proudly ship the Leesa mattress to all customers in the United States, Canada, U.K. and Germany and we're thrilled to announce that we've expanded the availability of the Leesa Hybrid...

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Where Can I Try a Leesa Mattress in Store Before I Buy?

We created our mattresses after too many restless nights and too many awkward trips to the mattress store. We poured countless hours into the Leesa sleep experience, testing hundreds of...

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How long can the mattresses stay in the box?

The Leesa mattress can stay in the box up to 30 days from the date the order was placed.  The Leesa Hybrid mattress can stay in the box up to 60...

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Where are your products made?

Our mattresses, foundations, blankets and the Leesa Pillow are all made in the USA.  The Leesa Hybrid Pillow is OEKO-TEX® Standard 100 certified and produced in China. The Leesa x Third Sheets...

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When will I receive my Leesa Blanket?

Once your order has been placed, we need 1-3 business days to process the order and ship it directly to you. UPS in-transit times vary from 1-5 business days depending...

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How Do I Contact Amazon for Leesa Mattress Returns?

If you purchased a Leesa or Leesa Hybrid mattress on Amazon, you have 100 nights to request your return. Returns for Amazon purchases must be initiated through Amazon.com directly.  You can...

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Are chemical fire retardants used on the mattresses?

We do not chemically treat our materials, foams or mattresses for any reason. The Leesa and Leesa Hybrid mattresses are fully encased in a fire retardant sock made up of a proprietary...

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What's the difference between the mattress covers?

There are two differences between the Leesa ArtLifting Limited Edition mattress and the classic Leesa mattress: 1. The Leesa ArtLifting Limited Edition mattress features unique cover specially designed by ArtLifting artist...

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Is the Leesa Mattress available on Amazon?

Yes, the classic Leesa Mattress and the Leesa Hybrid Mattress are available on Amazon.

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What's inside the Leesa Mattress?

The Leesa mattress has three layers of foam. Comfort: The 2" top layer of responsive foam is designed to allow airflow for a cooler night's sleep, enough bounce for freedom of...

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