Questions and Answers

From setup questions, delivery details and everything in between, this is your guide to everything you wanted to know about your mattress.

Where Can I Try a Leesa Mattress in Store Before I Buy?

Getting a better night’s rest starts with the right mattress. Meet Leesa, a better premium foam mattress. Ordering a Leesa mattress is simple. Choose and order your mattress online and...

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When will I receive my Leesa mattress?

Once an order is placed, we need 2-3 business days to build and compress your Leesa before boxing and shipping it directly to you. UPS in-transit times vary from 1-3...

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What's inside the Leesa Hybrid mattress?

The Leesa Hybrid mattress is the combination of 5 different components. Cover: A single knitted length of fabric (made in the USA) is beautifully tailored to hug the mattress and...

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What's the weight capacity for the Leesa Hybrid mattress?

The Leesa hybrid mattress is designed to support individual weights up to 350lbs.

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What is the Leesa Return Policy? Donations and Bed Adoption

Rest assured that we have your back – returns are quick and easy. We are confident that you’ll love your Leesa products (every one of our employees sleeps on one...

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How do you set up the Leesa Hybrid mattress?

We recommend moving the box into the room where you will set up. Then, follow these steps: Step 1: Position your rolled up Leesa Hybrid mattress on any solid or...

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What is UPS My Choice?

UPS offers a great service called UPS My Choice that includes a number of features such as: - requesting a future delivery date- rerouting delivery to a different address- receiving delivery alerts-...

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When will I receive my Leesa Hybrid mattress?

Once an order is placed, we need 1-3 business days to build and compress your Leesa Hybrid mattress before boxing and shipping it directly to you. UPS in-transit times vary...

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How do I Clean my Mattress?

We get it—life happens! If you spill or stain your mattress, don't worry. We do not recommend removing your mattress cover to wash it. For spills and stains, spot treat...

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What's the weight capacity for the Leesa Mattress?

The Leesa mattress is designed to support individual weights up to 300lbs.

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Does Leesa provide a warranty?

10 YEAR FULL REPLACEMENT LIMITED MATTRESS WARRANTY Please note: Our 100 Night Guarantee and 10 Year Limited Warranty are both voided once the Leesa mattress leaves the US, Canada or...

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How much is shipping?

It's free! We don't want you to have any hesitations when choosing a better night's sleep so we cover all shipping costs. We ship via UPS ground to all 50...

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