Questions and Answers

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When will I receive my Leesa mattress

Mattresses

Your mattress should arrive at your doorstep in 3-10 business day. Why? Well...

Our mattresses are made-to-order (and not just collecting dust in a warehouse somewhere collecting dust!), so once you place your order, it takes us 1-3 business days to build and compress your mattress. Then, your bed is boxed and shipped to you!

Once shipped, FedEx in-transit times vary from 1-5 business days depending on your location. So, in addition to your order confirmation email, we will send you another email with your tracking details as soon as your Leesa Hybrid mattress leaves the building.

Due to current circumstances around COVID-19, please allow up to two weeks for your mattress to arrive.

Bases

Once you place your base order, it should arrive on your doorstep in 3-8 business days. You will receive a shipping confirmation email with your tracking details as soon as it leaves the building.

Due to current circumstances around COVID-19, please allow up to two weeks for your base to arrive.

Accessories

Once you order a Leesa accessory, it should ship straight to your door in 2-8 business days. You will receive a shipping confirmation email with your tracking details as soon as it leaves the building.

Due to current circumstances around COVID-19, please allow up to two weeks for your base to arrive.

Questions? Contact our (awesome!) customer service team.